Returns & Exchanges

At Joy Bricks, we want you to love your new fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. If your purchase doesn't fit your style or size, we are committed to making the resolution process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the unworn clothing items back in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Affix the Shipping Label

Print the prepaid shipping label provided via email and attach it securely to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing