Frequently Asked Questions

Everything you need to know about your Joy Bricks experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as fits can vary between slim and oversized styles.

Which payment methods do you accept?

Joy Bricks accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.